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Help & Support

Find answers to common questions and troubleshooting steps below. Still need help? Join our Discord for priority support.

Getting Started

First step: Run the loader

Extract the folder, and run Sneaky Loader.exe. When prompted, input your key.

Important: Before pressing "Load external," first click "Check for update" to ensure you have the newest version, then press "Load external."

Updates

Open the loader and press "check for update." If one is available, it will automatically be downloaded.

License Access

Licenses are tied to your device. If you need a reset, reach out via Discord support.

Support

Create a ticket in Discord for priority assistance or licensing questions.

External Troubleshooting

  • Platform: Ensure you have Windows 10/11 x64 with a DX11-capable GPU and current drivers.
  • Runtime: Ensure VC++ 2015–2022 x64 is installed.
  • Permissions: Ensure you run as Administrator.
  • Game state: Ensure you are inside a Roblox game (not just the home page) and on the latest Roblox build.
  • Cheat version: Ensure you use the latest cheat build that matches the current Roblox version.
  • Security: Ensure AV is disabled during use or add the loader folder to your AV exclusion list.
  • Display scale: Verify your display scale is set to 100% (Settings → System → Display → Scale) for best compatibility.

Still stuck? Open a ticket on Discord explaining your problem.

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